Warranty

Models 112717, 110602, 114822 and 403651 have a 5 years warranty, model # 701912 1 year warranty and model 900624 2 years from date of purchase upon presentation of the original invoice. It applies against defects in workmanship for the following items: the metal frame of the chair (as long as the original cushion remains on it), the metal frame of the footstool, the swivel system, the reclining system and the electric motor that goes with the model 900624.

The following parts have a one-year warranty from date of purchase upon presentation of the original invoice: bearings, stitching, fabric, upholstery, leather and urethane foam.

This warranty does not cover commercial or industrial use, damages such as liquid spills, rips and excessive rubbing, squeaking related to lack of grease or over screwed side panels. Since this chair is sold partially assembled and has clear instructions for completing the assembly, no warranty will apply if problems occur due to improper assembly.

PEL International Ltd will, at its discretion, repair or replace any part that is confirmed to be defective after its own verification and approval.

For customer service or for any questions concerning the warranty, please call us at 1-888-889-5564 ext.: 26